Keys can be collected from our office between 2.00pm and 5.00pm (4.00pm on Sundays) on the day of the booking.
If you are arriving in Portsea after 5.00pm please notify our office to organise alternative key collection.
Keys must be returned to our office between 10.00am and 10.30am on the day of departure unless a late checkout has been pre-arranged.
Key collection on public holidays needs to be pre-arranged at the time of booking.